At a life insurance group answering to NYDFS cybersecurity regulation, I lead the analysis behind InfoSec initiatives — and I built one of the company's first production GenAI tools: a Custom GPT analytics solution in ChatGPT Enterprise that automates IAM certification campaign reporting.
What used to be manual spreadsheet work became real-time visibility into completion status, overdue access reviews, and delay metrics — cutting effort dramatically and strengthening audit readiness. Alongside it: RBAC-aligned SOPs, privileged access documentation with SailPoint and security teams, and traceability matrices that tie every requirement back to a regulation.